Privacy Policy

Last updated: February 19, 2026

Lone ("we", "our", or "us") operates the Lone mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our app.

1. Information We Collect

We collect the following types of information:

• Account Information: Phone number, name, email address, and profile photo when you create an account.
• Location Data: Your device location to provide delivery services, show nearby restaurants, and calculate delivery routes.
• Order Information: Details of your orders, delivery addresses, and transaction history.
• Device Information: Device type, operating system, and unique device identifiers for push notifications.

2. How We Use Your Information

• To process and deliver your food orders.
• To connect you with restaurants and delivery drivers.
• To send order updates and push notifications.
• To improve our services and user experience.
• To provide customer support.

3. Information Sharing

We share your information only as necessary:

• Restaurants: Your name, delivery address, and order details to prepare your food.
• Delivery Drivers: Your name, delivery address, and phone number to complete deliveries.
• Payment Processors: Payment information to process transactions securely.

We do not sell your personal information to third parties.

4. Data Storage and Security

Your data is stored securely using Google Firebase services. We implement appropriate security measures to protect your information against unauthorized access, alteration, or destruction.

5. Your Rights

You have the right to:

• Access and update your personal information through the app.
• Delete your account and associated data.
• Opt out of push notifications through your device settings.

6. Location Data

We collect location data only while you are actively using the app to place or receive orders. You can disable location access through your device settings, though this may limit app functionality.

7. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@lone.com